Terms and Conditions
Welcome to The Ranking Wizard. These Terms and Conditions govern your use of our website, services, and any digital marketing solutions provided by our agency. By accessing our website or purchasing our services, you agree to be bound by these Terms and Conditions.
Please read these terms carefully before using our services.
Our Services
Clearly mention the services your agency offers, such as:
- SEO
- Local SEO
- Google Business Profile Management
- Website Design & Development
- Social Media Marketing
- Content Marketing
- Paid Advertising
- Link Building
Scope of Work
Clearly explain that the exact services, deliverables, pricing, and timelines will be agreed upon before starting the project.
Client Responsibilities
Mention that the client must provide:
- Accurate business information
- Required website or platform access
- Content and images where required
- Timely feedback and approvals
Payment Terms
Include:
- Payment method
- Advance payment requirements
- Invoice due dates
- Late payment policy
- Additional charges for extra work
Refund Policy
Clearly explain:
- Whether payments are refundable or non-refundable
- Conditions under which refunds may be considered
- Treatment of completed work and third-party expenses
Project Timeline
Mention that:
- Timelines are estimates unless otherwise agreed
- Delays in client feedback or required information may affect delivery
- Changes outside the agreed scope may require additional time
Revisions and Additional Work
Explain:
- How many revisions are included
- What happens when additional revisions are requested
- Charges for work outside the original project scope
Third-Party Platforms
Mention that the agency is not fully responsible for changes or actions taken by platforms such as:
- Meta
- Search engines
- Advertising platforms
- Hosting providers
No Guarantee of Results
For a digital marketing agency, this section is very important.
Clearly state that the agency does not guarantee:
- #1 Google rankings
- Specific website traffic
- Leads
- Sales
- Revenue
- Advertising results
Marketing results can depend on competition, algorithms, budgets, websites, and third-party platforms.
Intellectual Property and Ownership
Clearly explain:
- Who owns the final work after full payment
- Ownership of client-provided content
- Agency ownership of internal strategies, templates, and processes
Confidentiality
Mention that client business information, data, and confidential project details will be handled responsibly.
Cancellation and Termination
Include:
- How clients can cancel services
- Required notice period
- Payment responsibility for completed work
- Agency rights to suspend services for non-payment or policy violations
Limitation of Liability
Explain that the agency is not responsible for indirect business losses caused by factors outside its control.
Changes to Terms
Mention that the agency may update its Terms & Conditions when necessary and publish the updated version on the website.